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Privacy Policy

Last Updated: June 7, 2025

At Lumova, we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect information when you interact with our website and services. By using Lumova's platform, you agree to the terms outlined here.

This policy applies to the website www.lumova.health and all associated services (collectively, the "Service").

1. Controller of Personal Data

The controller of your personal data is Lumova, located at Clausiusstrasse 16, 8006 Zürich, Switzerland. For any privacy-related inquiries, please contact us at info@lumova.com.

2. Personal Data We Collect

We only collect personal data when you book a demo via our embedded Calendly link. This may include:

Basic Information: Name, email address, and optionally your phone number

Calendly Data: Date/time of your scheduled session and any other details you provide voluntarily

3. Purpose of Data Processing

We collect this data solely to manage and facilitate your demo request. Specifically:

  • To schedule and confirm your demo
  • To send reminders or updates
  • To respond to any questions or feedback

4. Legal Basis for Processing

We process your personal data based on your explicit consent given when you submit a demo booking.

5. Data Retention

Your data is retained only as long as necessary to process your demo and related communication. It is securely deleted afterward.

6. Cookies and Tracking

We do not use cookies or tracking tools to collect personal data. The only tracking is conducted by Calendly, under their own privacy policy.

7. Data Sharing

We do not share or sell your personal data. We only use external services (e.g., Calendly) when necessary to manage your booking.

8. Third-Party Links

Our site may include links to external platforms (like Calendly). We encourage you to review their privacy policies before submitting personal information.

9. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw your consent at any time

To exercise your rights, contact us at privacy@lumova.ai.

10. Data Security

We take appropriate technical and organizational measures to protect your data. While we strive for high security, no online system can be 100% secure.

11. Updates to This Policy

We may revise this policy as needed. Changes will be published on this page and are effective immediately upon posting.

12. Contact

Lumova
Clausiusstrasse 16
8006 Zürich, Switzerland
Email: info@lumova.com

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Developed in collaboration with ETH Zurich & University of Zurich